Formal Complaints

If you're concerned about the content of something you've heard on Sanctuary or you believe it has breached broadcasting standards, you're entitled to make a formal complaint.

Click here for the Radio Code of Broadcasting Practice.

If you wish to make a formal complaint to Life FM, you can do so by filling out the form below or writing to:

Complaints 
Rhema Media Inc. 
53 Upper Queen Street
Eden Terrace
Auckland, 1010

Complaints relating to the privacy standard can be made directly to the BSA if you wish.

Complaints must be received within 20 working days of the broadcast and we will respond to your complaint within 20 working days of receiving it. If you are unhappy with our findings, you are entitled to contact the Broadcasting Standards Authority within 20 working days.

For more information, see bsa.govt.nz.

Complaints about advertisements should be made to the Advertising Standards Authority (asa.co.nz).

If you have a complaint about our website or wish to express concern but not lay a formal complaint, get in touch with us using this form.